What to do in an Emergency:

If your insured animal sustains an injury or sickness, we want you to take care of him/her first and then give us a call. A condition of the policy contract, requires prompt notification of any injury or illness. If your horse dies, you must have an necropsy performed to determine cause of death.

You may phone Dietrich & Company Equine Insurance on our direct 800-942-4258 line and if it is after hours, choose the emergency option on our answering service. A live person will come on the line to assist you.

OR

You may call your specific company’s claims representative: Please try to have your policy number and veterinarian’s phone number available when you call.

If it is a Mortality Claim:

• and your  policy  begins with AMP, you would call Great American Insurance Co.:
                                                                                                        800-331-0211
• and your  policy begins with FIM, you would call Frank Aubrey Equine Adjusting:
                                                                                                        800-431-1565
• and your  policy begins with AEM, you would call National Equine Adjusters:
                                                                                                        800-783-9418

If it is a Farm or Liability Claim:

For Farm claims, immediately secure the property so no further damage will occur. For Liability claims, gather all the specific accident facts; and then call Dietrich & Company or:

• If your policy begins with FO, FSL, CCC, SL, you would call American Bankers Insurance Co.:
                                                                                                     800-483-8666 X253
• If your policy begins with CFM, you would call Berkley Risk Administrators for StarNet Ins. Co.:
                                                                                                     877-992-8844
• If your  policy begins with AEL, ARE, ARL, you would call National Equine Adjusters:
                                                                                                     800-783-9418
• If your  policy begins with AFL, FPC, AGB, CAP, you would call Great American Insurance Co.:
                                                                                                     800-567-7359 *4